The Gantocks

Luxury Bed and Breakfast in Fort William

Telephone: 01397 702050

Email: info@thegantocks.co.uk

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Terms and Conditions

We look forward to welcoming you. When you make your booking you are entering into an agreement with us.

Please read our terms and conditions of booking below.

 

Arrival and Departure

Check in is available from 3.00pm to 8.00pm (15:00 to 20:00) on the day of arrival. Check-in times outside of those specified must be confirmed with us prior to arrival.

We ask that you please vacate your room by 10.00am to 10:30am on the morning of departure.

 

Payment

Payment is due on the morning of departure if it has not been paid in full beforehand.

We accept payment in Sterling, Euros, US and Austrailian Dollars and can arrange for payment by BACS.

For all payments by credit card there is a surchare of 5%.

 

Reservations

In order for us to confirm a reservation, credit/debit card details are required to secure your booking.

If you are unable to secure the booking with a credit/debit card, then we require a cheque or BACS payment for the full amount of the stay.

We will then send confirmation once the money has cleared. If a cheque used to cover payment is returned, we will cancel the booking and seek recovery of bank charges.

Bookings made online may be subject to differing terms and conditions in force at the time of booking.

This is to protect your security in carrying out the booking and providing credit card details over the internet.

 

Vegetarian meals are available.

 

Pets are not allowed.

 

Smoking is only allowed in some of the open air areas.

 

Parking for all guests is available on site and is free of charge

 

Wireless internet is available and is free of charge.

 

Cancellation by the Guest

We are a small business, so cancellations can have a big impact on us, especially if we have turned away potential guests in favour of someone who has already booked and who then cancels. We do, however, appreciate that unforeseen circumstances can intervene, and we try to be as sympathetic and helpful as possible in such cases.

 

If a booking is cancelled less than 14 days before arrival, then a charge equal to the first night of the stay will be made.

If a booking is cancelled less than 7 days before arrival, then a charge equal to the full booking amount will be made.

In the event of a no show or booking reduction (after arrival date) the full cost of the booking is charged

 

 

We reserve the right to amend these terms and conditions at any time.

 

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